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    Sandi Kruise Insurance Training
    Your Best Choice for Insurance Education
    Call us Toll-Free at 1-800-517-7500

    Unlimited CE Subscription - AZ ar_sub

    License Type : Accident, Health, Life, Ethics, Long Term Care, General
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    Note: A monitor must be present while taking this exam. Please click "Monitor" below for the monitor form and more information.

    Click the Course List tab below to view all courses included in this subscription.

    • Description
    • State Information
    • Course List
    • Redeem Vouchers
    • CE Subscriptions
    • Course Format
    • Monitor Information

    Arizona State Requirements

    Updated: 07/27/2015

    Continuing Education Hours

    • License periods beginning prior to January 1, 2014: 40 hours required every 4 years.
    • License periods beginning on or after January 1, 2014: All licensees must complete 48 CE hours including 6 hours of Ethics every 4 year license term.

    Long Term Care (LTC) Insurance Training

    Initial 8-hour training requirement: Before selling, soliciting or negotiating LTC insurance products in Arizona, a producer must be licensed with the "Accident and Health or Sickness" line of authority; and have completed eight (8) hours of Arizona approved initial LTC training.

    Ongoing 4-hour training requirement: A 4-hour follow-up course must be completed during every two-year period succeeding July 1, 2009, after the two-year period in which the person satisfied the initial 8-hour LTC training requirement.

    Nonresident producers may take an 8-hour NAIC course approved for use in any licensed state.

    Flood Insurance Training

    All Arizona-licensed resident insurance producers who sell federal flood insurance policies are required to complete a one-time 3-hour requirement on flood insurance.

    Continuing Education Compliance Date

    All continuing education credits must be achieved by the date of the license renewal.

    Renewal date is last day of the licensee's birth month, every 4 years.

    Type of Courses Accepted for CE Credit

    Independent self study courses or classroom courses.

    Carryover Requirements

    Excess CE credit hours may not be carried over to the next reporting period.

    Course Repetition

    Courses may not be taken for credit more than once in a license period.

    Final Exam

    Self-study course exams must be physically monitored by a CE provider or a designee of the provider who is a licensed Arizona producer or a person in the business of administering examinations (e.g., Prometric Testing Center, Sylvan Learning Center).


    • Licensees who have been continuously licensed in Arizona as an insurance agent, broker or producer since January 1, 1995 and have not held a nonresident license in any other state at any time since January 1, 1995
    • Licensees have never been the subject of an order of the director of insurance for a violation of Arizona insurance laws (ARS Title 20) that resulted in your license being suspended, revoked, denied or not renewed; or, that required you to cease and desist from unlawful activity; or, that required you to pay restitution or a civil penalty.
    • Non-residents whose home state has a continuing education requirement, are not required to complete Arizona continuing education.
    • Resident and non-resident adjusters

    Method to Certify Completion

    Your certificate of completion will be emailed to the address on your account. The course provider submits credits earned to the CE administrator (Prometric) within 1-3 business days of course completion.  The course provider issues the licensee a certificate of course completion and maintains records for 5 years. The licensee submits the original certificate of completion with the renewal application. Copies must be kept in files until second renewal date for which the CE credits were earned.

    For Additional Information Please Contact

    Arizona Insurance Department
    Licensing Division

    2910 N. 44th St., Ste 210
    Phoenix, AZ 85018-7256

    Phone: (602) 364-4457

    Fax: (602) 364-4460

    Email: [email protected]

    State Website: http://www.id.state.az.us/

    Prometric Contact

    Phone: (800) 899-4184

    Email: [email protected]

    Address: Attn: Arizona CE

    1260 Energy Lane

    St. Paul, MN 55108

    4 HRS
    Accident, Health, Life, Long Term Care
    Online Interactive
    4 Hour Long Term Care Partnership Refresher - Online Interactive - AZ
    Course Number : 4188 |
    8 HRS
    Accident, Health, Life, Long Term Care
    8-Hour NAIC LTC Partnership-AZ
    Course Number : C67349 |
    The Deficit Reduction Act made it possible for all states who wish to to offer Partnership for Long-term Care policies. The NAIC model law and regulat..
    4 HRS
    Anti-Money Laundering-AZ
    Course Number : C67280 |
    This course will teach agents to fully understand the issues related to anti-money laundering as set forth in the USA Patriot Act.This course is inten..
    5 HRS
    Business Auto Exposures And Coverage-AZ
    Course Number : C45182 |
    Upon completion of this course, agents will be able to understand the exposures faced by businesses for their automobiles and the business automo..
    7 HRS
    Commercial Property Insurance-AZ
    Course Number : C52685 |
    Following this course, agents will be able to understand the commercial property policy including the endorsements and coverage options available to t..
    9 HRS
    Consumer Privacy - It's The Law-AZ
    Course Number : C54569 |
    On completing this insurance continuing education course, agents will be able to understand the Gramm/Leach/Bliley Privacy Act and the requirements pl..
    6 HRS
    Disability Income Insurance-AZ
    Course Number : C79969 |
    This comprehensive course on disability income insurance is all the training agents need to educate clients and sell policies. This course defines and..
    15 HRS
    Dwelling And Homeowners Exposure And Insurance-AZ
    Course Number : C33658 |
    This insurance continuing education course covers the risks involved in owning a home, and the ways in which individuals and families can use insuranc..
    16 HRS
    Ethics and the Insurance Agent-AZ
    Course Number : C59629 |
    Ethics & the Insurance Agent Upon completion of this course, agents will be able to understand the importance of ethics when dealing with clients...
    5 HRS
    FEMA Flood Insurance Course-AZ
    Course Number : C66383 |
    This course will teach agents the various issues set forth in the Flood Insurance Reform Act of 2004. This course is written according to the guidelin..
    6 HRS
    Flood Insurance And Risk Management-AZ
    Course Number : C44787 |
    This course gives a thorough review of state and national policies in dealing with Flood insurance & Risk Management. This course is NOT ..
    4 HRS
    Insuring EDP Equipment-AZ
    Course Number : C43570 |
    By the end of this insurance continuing education course, agents should fully understand: What exposures affect Electronic Data Processing Equipment. ..
    5 HRS
    Insuring Garage Risks-AZ
    Course Number : C52366 |
    On completing this insurance continuing education course, agents will be able to understand: Which of their clients require specialty garage forms to ..
    25 HRS
    Life Insurance And Annuities Fundamentals-AZ
    Course Number : C62979 |
    This course includes an in-depth discussion of life insurance and annuities, including, definitions, conditions, and other policies available to tailo..
    12 HRS
    Life Insurance Products And Uses-AZ
    Course Number : C43572 |
    By the end of this online insurance CE course, agents should fully understand: The need for Life Insurance The uses, personal and business, for li..
    11 HRS
    Package Policies For Business-AZ
    Course Number : C33659 |
    This insurance continuing education course will provide insurance agents with an overview of the Commercial Package Policy (CPP) program and an in-dep..
    14 HRS
    Personal Automobile Exposures And Insurance-AZ
    Course Number : C33657 |
    This insurance continuing education course covers the risks involved in owning a personal automobile, and the ways in which individuals and families c..
    16 HRS
    Planning For Senior Needs-AZ
    Course Number : C32454 |
    This insurance continuing education course will provide the agent with an in-depth understanding of the various programs and policies (both public and..
    11 HRS
    Surety Bonding-AZ
    Course Number : C43571 |
    By the end of this insurance continuing education, insurance agents should fully understand: What Surety Bonds are Who needs them, and why The Hi..
    24 HRS
    Understanding Medicare, Medicaid, And Medicare Supplements-AZ
    Course Number : C59628 |
    This course is intended to provide agents with the basics of Medicare and Medicaid and the insurance policies to supplement them. Upon completion of t..
    11 HRS
    Workers Compensation And Employers Liability Policy-AZ
    Course Number : C43573 |
    By the end of this insurance continuing education course, agents should fully understand: The three major sections of the WC and EL policy. The St..

    Seminars & Classroom Courses

    These courses are instructor led programs, usually in a live classroom setting, and do not require you to pass an exam to receive CE credit for the course. 

    You must choose one of the locations listed in the options above. Please make note of the address of the seminar you choose. You will also receive an email confirmation of your enrollment, which will include the address of the seminar. You can return here to review the address if you misplace it before the class.

    All of our seminars begin at 8:30 AM and end at 4:30 PM unless otherwise noted on your confirmation notice.  Please arrive at the classroom at least 10 minutes before the starting time on your confirmation notice. All students must be signed-in and seated BEFORE the official class start-time. If you arrive late, please DO NOT interrupt the class in session. You can talk to the instructor at the first break regarding the possibility of obtaining credit for the class or rescheduling for another date. Remember, these classes fill up quickly, and there is usually little or no room for agents who arrive at the last minute without registering in advance.

    Cell phones must be turned off during the entire duration of the seminar. You will have time to return messages and make calls during breaks and at lunch. 

    During the class, you must not have any materials on your desk except the textbook or handout provided by the instructor. By law, students who are reading other materials, talking to other students, sleeping, or otherwise not participating in the learning experience are not allowed to receive CE credit!

    Absolutely no recruiting or marketing for products, services, employment or any other activity is allowed at any time during the seminar - including during breaks and lunch. Students caught doing this may be asked to leave immediately and will NOT receive a refund.


    Due to the fact that we must pre-pay for locations, teachers, materials and shipping there is a 10-day cancellation or refund policy for classroom courses. If you find you need to cancel a classroom course you may either:

    1. Request a refund with our refund request form no later than 10 days from the class date: www.kruise.com/refund.pdf
    2. If you're inside the 10 day window you can move to a later class on our calendar or call and have us hold your payment for another time.
    3. If you request a refund after we've already shipped your materials to the class you will most likley not be able to receive a full refund.

    If you have received a CE voucher from an insurance company or wholesaler, you can redeem it by following these instructions. 

    • Choose your course format - see "course format" tab for more details or click "learn more" above options.
    • Click on the red "buy" button to proceed to checkout.
    • Be sure to enter your Voucher Code when checking out to apply your discount.
    • You will be able to download the study materials immediately by clicking the red "Download Course" on your receipt. It will also be emailed to you and will be available for one year in your customer account.
    • You will also be provided with a link and information to access the exam.

    Your voucher covers an online book, online exam, grading and one CE certificate for insurance. It DOES NOT INCLUDE printed books, printed exams, state fees or CE certificate(s) or reporting for additional designations or types of CE, although they are available as options for additional charge. 

    If you choose printed books or exams, you will be charged the balance due during checkout.

    If your state charges a fee to report your credit, this fee is due from you. When you check-out, you must pay this fee in order to access the course and obtain CE credit.

    After you pass your exam, you will be able to purchase CE certificates for professional designations such as CFP, CPE, etc. you will be charged $10 for each one. Please DO NOT order these additional certificates unless you currently hold that professional designation. There are NO REFUNDS for additional certificates ordered and not needed.

    Optional PACE or CFP Credit

    Many of our Insurance CE courses are also approved for CE credit for agents who hold professional designations such as CLU, ChFC, CFP. The type of CE credit and number of hours approved are listed above in the course description.

    If you hold a professional designation you may request a certificate for courses taken and exams passed for insurance CE credit. If you pass and exam and would like to get additional credit for one of these designations, please use the link to the left: "CFP & PACE Credit".

    If you do not hold a professional designation and do not need any type of CE other than for your insurance license renewal, please do not order a PACE or CFP certificate. It will not benefit you and once ordered, there are no refunds!

    There are no refunds for certificates ordered by mistake!

    Monitor Instructions - Arizona


    Your state requires that your exam(s) MUST be monitored.

    The qualifications of the person who must monitor your exam are explained on the monitor form. The person monitoring your exam must be with you prior to beginning to take the exam. Taking the exam without your monitor present will invalidate your exam results and certificate.

    The monitor must print, sign and complete the affidavit found by clicking Printable Monitor Form to indicate that the exam was taken without any outside help from any source. Please fax the completed monitor form to: (619) 421-8171 immediately after completing the exam. Your exam will not be completed, and no CE credit will be awarded or reported to your state, until the properly completed, signed monitor form has been received (along with any state reporting fees that may be due).

     CE Subscriptions

    Upon purchase, the student will have access to all of the courses on the course list tab.  You can click "Go to My Courses" on the left navigation bar or go to www.kruisetesting.com and enter the same user name (email address) and password you used to purchase your subscription to open your account.  All courses will be available for download, and all exams will be available to the student for a period of one year from the date of purchase. Just scroll down to the name of the course you wish to take, and there will be links to open the study materials and to take the exam. Students may get credit for each course once during the duration of the subscription. The cost of the subscription covers the online book/presentation, the exam & grading, the certificate of completion, and reporting (where required by law).  The only additional charges that may be assessed are:
    • The state filing fee which varies by state and by individual course.
    • Fees for additional certificates ordered for optional professional designation CE.

    This subscription applies only to the agent who purchases it, and cannot be transferred to or used by any other agent.

    Subscriptions expire in 365 days from purchase, there are no refunds for not using the package while it's active.


     If you wish to have printed materials shipped, the cost per book is $10 + shipping & handling per book.

    System Requirements: All major browsers can be used to complete our courses.  This includes Internet Explorer 11.x or higher, Microsoft Edge 20 or higher, Firefox version 51 or higher, Apple Safari version 10.x or higher, and Google Chrome, version 56 or higher.

    Desktops, Laptops, Tablets, and most Smartphones are also supported.

    This course automatically includes a downloadable textbook and/or other course materials which you may print if you desire. When you are finished studying your course, the exam is taken online and it is graded immediately.  In most states you can also print your own certificate of completion, if you pass. There is no additional charge if you complete your course and exam completely online. 

    If you prefer, however, you may purchase a printed book and/or printed exam at additional cost.   

    You have 3 options if purchasing the course outside a subscription:

      1. Online book and online exam - included in price - You receive no printed materials-everything is online.
      2. Printed book and online exam - $5 additional - You receive a printed book but take your exam online.
      3. Printed book and printed exam - $10 additional - You receive a printed book and printed exam which you mail or fax to us for grading.

    For options 2 and 3, you will be able to choose either regular or express shipping during checkout.

    Please choose your option carefully!  There is no refund for printed materials or exams ordered by mistake!

    If your state requires monitored exams, you must have your monitor sign-in and follow the monitor instructions BEFORE you begin the exam.  See the State Information tab, Monitor tab and Help Center for more information.

    Unlimited access to online CE courses for one year!


    Upon purchase, you will have access to ALL of the courses on the course list tab. All course materials will be available online and all exams will be available to you for a period of one year from the date of purchase. You can only receive a certificate of completion for each course taken and passed once during the one year subscription, this means students may get credit for each course once during the duration of the subscription. Purchasing this subscription applies only to the agent who purchases it and courses cannot be transferred to or used by any other agent. 

    Accident, Health, Life, Ethics, Long Term Care, General