Instructions for Ordering
- Click on Courses, then on the name of your state and then the type of course and then on "details" for the course you want to order. Click the buy button to add to your shopping cart.
- Proceed to checkout entering your log-in information and credit card for payment.
- Please be sure to print or save your receipt - it is the only receipt you will receive.
- Click on the "Download courses" link to download the study materials.
- To redownload your course materials in the future, click on Customer Account, log-in and click on the order containing this course. The download link & receipt will appear there.
- You will receive an email shortly with the information and links needed to take the exam.
Instructions for Taking Your Exam
Please read these instructions BEFORE beginning your course
- We recommend that you use only Microsoft Internet Explorer to view this course and exam. Some other browsers may not be compatible.
- DO NOT click on the back key on the browser while taking the exam because it can cause your results to be lost!
- To look up a specific word or phrase, click “Ctrl + F” at the same time and you will see a list of items with that word or phrase. Depending on your browser, you may need to click the binocular icon instead
- When you are ready to take the exam, click in the link emailed to you for the exam, or paste the link into your browser.
- Insert the username and password on the email.
- If more than one student is taking the exam, each one must click on the link provided to them and use their own username and password.
- Please be sure that all of your user information is correct and complete since this is what will be used on your certificate of completion and to report your credit to the state.
- If your certificate must be reissued or replaced due to an error in this information, or because you lose it, we will charge a fee of $10 per certificate.
- At the end of the exam, in most states, you will be able to print your own certificate of completion.
- A copy of the certificate will also be emailed to you. In some states we must send your certificate by mail which will take 2-3 days.
- In most states we report your credit to the state within 2-3 days. In some states, agents report their own CE credit to the state.
If you have followed all of these instructions and experience a technical error, please contact us at 1-800-517-7500
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