The first thing that you should do is read all of the info in our ONLINE EXAMS and SYSTEM REQUIREMENTS AND POPUPS section in our kruise.com Help Center. We have many answers for various issues in there just for you. If you cannot find an answer in the Help Center, please contact us at firstname.lastname@example.org (fastest way to get help), or 1-800-517-7500 or use the Live-Support link to contact us online.
*Note: If it is a printer issue, it is best to have someone in your office help you. We can help with some printer issues, but it is sometimes difficult for us to troubleshoot issues that do not involve our programs and products.