The fastest way to get in touch with us is by email, NOT by phone!
Please see below for the best contact options
We take pride in offering excellent, high-quality training courses at extremely low costs. As you might imagine, a company that sells products that cost as little as ours cannot afford to spend a great deal of time on the phone providing individual instructions. That is why we have provided extensive online support and information which should be able to answer all of your questions. One of the ways you can help us to keep our prices as low as possible is to use the online help and support alternatives rather than the phone, whenever possible. We have a listed below the best ways to get a hold of us for a more prompt response to your situation. Thank you for assisting us in providing more timely and cost effective service and products to you.
Live Support
From 8:00 am until 4:30 pm Pacific Time Zone, you can reach one of our CE advisors by clicking on the icon at the top right-hand side of the page. You can chat online with one of our advisors about any problem you may need assistance with and get help with just one click of the button.
Ask us a Question!
On each individual product page, there is a "?" icon next to the words "Ask us a question!". If you click on the icon, you can send an email with your question regarding that particular product. Also note the blue information tabs at the bottom of each product page. Most of the information on that product is already there for you convenience. If you can not find the answer you are looking for, feel free to ask us a question.
By Email
Please email us at help@kruise.com with any questions you may have. We monitor this email constantly throughout the day. Please include a complete description of your problems or questions as well as your name, phone number, email, best method to reach you, and the best time to reach you. One of our CE advisors will be in touch with you very shortly.
By Phone
If you have followed all of the instructions that came with your course, and have exhausted all of the above options, can not find an answer in our Help Center, and feel that you have no other way to obtain assistance, please call us at 1-800-517-7500. We would be more than happy to assist you!
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